Cancellations, Returns & Refunds Policies
If you are UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within seven (7) working days following your receipt of the goods.
All refunds for cancelled orders will be processed in accordance with your legal rights. Full refund will be given to the same card used in purchasing.
If you wish to cancel a product you have ordered from us, please be aware of the following terms that apply:
Any refunds given by us will be made to the debit/credit card account provided when you placed order.
Returns & Refunds Policy
Naughty Dorothy understands that sometimes we all make spontaneous purchases that we aren’t quite happy with after a while.
To make things simple we offer a full refund within the 28 days of purchase.
The items must remain unworn, with the original tags and in its original packaging.
To return an item:
Email us to let us know you want to return your purchase, and send the item back to us.
Please note refund will be given once we receive the goods.
We will send you an email confirming receipt of your returned item, refund will be arranged.
The cost of returning goods to us is at the customer expense, unless faulty or incorrect items have been supplied to the customer.
33 High Street
Telephone number: +44(0)2036370147
Mobile number: +44(0)7784436859